Saas in 2008
Ok, I promise this will be my last post on the outlook for 2008! David Lithicum of Intelligent Insight has listed his 5 predictions for Saas in 2008. Lo and behold he mentioned integration as # 2 on the list! He said that integration between SaaS CRM solutions and back-end systems will be an afterthought for most companies and they will “…end up figuring things out on the fly.”
However, Peter Coffee over at Salesforce.com was kind enough to refer back to one of my original blog posts where I argued SaaS CRM applications are becoming de-facto data or SOA hubs (with a little help from data integration vendors).
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